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Cookies and Privacy Policy



Cookies & Privacy Policy

At  Solavia we respect your privacy and will only use the personal information that you supply us to process current and future orders.
When you place an order we collect your name, e-mail address, mailing address and phone number. We do not keep any credit card details on file ourselves. We may record which products you are interested in and which products you purchase. This enables us to process your orders efficiently and to improve the products and service that we are offering.
We may use this information to inform you of any new products or special offers that we think may be of interest to you or about changes to our website. Please email us if you do not want us to send you this information. We may share your contact information with other companies as necessary to complete your order.

 

Cookies at Solavia

When browsing the Internet and using online services, this sometimes involves placing small amounts of information on your web enabled device, this includes small files known as cookies. They cannot be used to identify you personally.
Cookies are used to improve services for you, for example:

Shop visitors Cookies
Online shop itself will deliver cookies to the visitors browser which are listed below:

 

Name

Purpose

Content

Expires

ekm_USERNAME

Temporary cookie generated to test if cookies are enabled on the visitors browser.

TestCookies=ACTIVE&RS=FALSE&
logged_in=USERNAME&ServerID=***

72 hrs (3 days)

ekm_pp_USERNAME

Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.

Unique ID

On Exit

ekm_tmp_ORDERNUMBER

Stores a reference to the visitors order number after an order has been generated.

Unique ID

On Exit


Third Party Cookies

We use a number of third party suppliers who may also set cookies on their websites. Solavia online shop does not control the usage of these cookies. Please check the third party websites for more information about these.


 

Third Party

Name

Purpose

Info

Google

_utma
_utmb
_utmc
_utmz

These cookies are used to collect information about how visitors use our site. We use the information to create reports and to help us improve the overall website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google Privacy Policy

Facebook

cc_social

Facebook tracking code

On Exit

Vimeo

aka_debug

Remembers vimeo settings

On Exit